By using the store or placing an order you agree to these terms. We wrote them plainly so you know your rights and our commitments.
Prices and VAT
- Prices are in Saudi Riyal and include VAT unless stated otherwise.
- Delivery fees and any payment fees are shown clearly before you confirm.
- Prices and offers may change; the price shown when you confirm your order applies.
Orders
- An order is confirmed once you receive its order number. We check availability and contact you right away if any item cannot be supplied, refunding what you paid for it.
- You can follow your order at any time from the Track order page.
Payment
- We offer the payment methods shown at checkout; online payments are processed by licensed gateways.
- For cash on delivery the full amount is paid on delivery.
Delivery
- We deliver across Saudi Arabia according to the zones and times shown in the cart. Times are estimates and may be affected by couriers.
- "Delivery gift" lowers your delivery fee based on eligible items in your cart; its value is shown before payment.
Price negotiation
- A price we accept in negotiation is valid for the period and quantity shown to you, and is not combined with other offers unless stated.
"We buy it for you"
- We look for the items you request and send you a quote; you may accept all, some or none.
- After you accept and pay, we purchase the items on your behalf and their exchange and return terms apply.
Offers, coupons and loyalty points
- Every offer or coupon has its own conditions and period, and offers may not be combinable.
- Loyalty points are a reward with no cash value and follow the redemption rules shown in your account.
Account and acceptable use
- You are responsible for keeping your sign-in details private and for the accuracy of the information you provide.
- Using the store for fraud or attempting to harm it is prohibited; we may suspend violating accounts or orders.
Intellectual property
Store content including text, images and designs belongs to the store or its owners and may not be copied without permission.
Governing law
These terms are governed by the laws of the Kingdom of Saudi Arabia. We aim to resolve any dispute amicably first – just contact us.